Your responsibilities

• Perform specific back-office sales activities;
• Offers support for specific processes like: order processing, pricing, general costumers discussions;
• Process customer orders in SAP and deliver information to the departments involved;
• Introduce and compare price information received from customers with internal data base and create price overviews;
• Identify price irregularities following defined rules;
• Perform price differences (credit/debit notes)
• Check customer portals for updated information;
• Create invoices in SAP and provide them to customers;
• Create the connection between customer material and our own materials
• Continuous updating and communication with the team leader about current customer requests and open topics.

Your profile

• 1-2 years previous experience in customer service;
• University degree
• SAP knowledge (modules SD, MM and FI);
• Very good English knowledge (speaking and writing) ;
• Medium German knowledge represents an advantage;
• Good Microsoft Office skills;
• Accurate, rigorous and meticulous person with structured work discipline;
• Reliable and process-oriented way of working;
• Planning skills, ability to efficiently organize activity, compliance with deadlines;
• Communication skills and customer-oriented;
• Automotive background is an advantage.