Your responsibilities

• Perform specific back-office sales activities;

• Offers support for specific processes like: order processing, pricing, general costumers discussions;

• Process customer orders in SAP and deliver information to the departments involved;

• Introduce and compare price information received from customers with internal data base and create price overviews;

• Identify price irregularities following defined rules;

• Perform price differences (credit/debit notes)

• Check customer portals for updated information;

• Create invoices in SAP and provide them to customers;

• Create the connection between customer material and our own materials

• Continuous updating and communication with the team leader about current customer requests and open topics.

Your profile

• 1-2 years previous experience in customer service;

• University degree

• SAP knowledge (modules SD, MM and FI);

• Very good English knowledge (speaking and writing) ;

• Medium German knowledge represents an advantage;

• Good Microsoft Office skills;

• Accurate, rigorous and meticulous person with structured work discipline;

• Reliable and process-oriented way of working;

• Planning skills, ability to efficiently organize activity, compliance with deadlines;

• Communication skills and customer-oriented;

• Automotive background is an advantage.